Sheraton Jiuzhaigou Resort, Jiuzhaigou ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Jiuzhaigou Scenic Spot, Jiuzhaigou, China, 623402

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

2 persons

325 sq. feet

Bed options:

2 Single beds

Mountain view

Bathtub

Air conditioning

room details

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Executive King Suite

Max:

2 persons

680 sq. feet

Bed options:

1 King Size Bed

Mountain view

Bathtub

Air conditioning

room details

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Superior Twin Room

Max:

2 persons

325 sq. feet

Bed options:

2 Single beds

Mountain view

Shower

Bathtub

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Jiuzhaigou 1.5 mi

Airports

Jiuzhai Huanglong (JZH) 55.0 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Massage Experience

During my stay, I decided to try the massage service at the Sheraton Jiuzhaigou, and it was quite enjoyable! The room was spacious, and they offered a range of options. I opted for a foot massage which helped rejuvenate my tired legs after a long day in the park. The atmosphere was calm and welcoming, although the sales pitch for additional herbal cream was a bit much. Overall, I appreciated the relaxation and service provided.

Paula123. USA, 2024-03-15Read full review on

Decent Breakfast Variety

The breakfast buffet at the Sheraton was surprisingly quite extensive. There were several options from local Chinese dishes to some Western staples. I particularly loved the hot soy milk, which was a unique touch! While the coffee wasn't great, I could still find enough variety to start my day well. It was a decent option to fuel up before heading off to explore Jiuzhaigou.

GeorgeM_88. Canada, 2024-05-10Read full review on

Spacious and Comfortable Room

My room at the Sheraton was large and clean, which I found very comfortable. The furniture, while somewhat dated, was functional and provided a cozy atmosphere for relaxation. The bathroom amenities were adequate and created a pleasant experience overall. I appreciated the additional space as it made my stay more enjoyable.

ColinW2024. UK, 2024-07-20Read full review on

Comfortable Bed Experience

The bed in my room was one of the highlights of my stay. It was a king-size bed, providing ample space, and while it was a firmer mattress than I'm used to, I found it quite comfortable. I had a good night's sleep after long days of hiking at the national park, which is exactly what I needed. The bedding was clean and well-maintained.

AlS1234. Australia, 2024-09-05Read full review on

What’s included

General

Safe deposit box
Wheelchair access

Guest Parking

Kitchenette
Electric kettle

Spa & Leisure

Indoor swimming pool
Sauna

Room features

Free Wi-Fi in rooms
Mini-bar
Sitting area
Ironing facilities

Bathroom

Hair dryer

Self-catering

Kitchenette
Electric kettle

Media

AM/FM alarm clock

Room decor

Carpeted floor

Location

Jiuzhaigou Scenic Spot, Jiuzhaigou, China, 623402

Map view

Jiuzhaigou Scenic Spot, Jiuzhaigou, China, 623402

City landmarks

Jiuzhaigou

Jiuzhai Valley National Park

1.4 mi

Within the County

Zharu Temple

1.6 mi

Souvenirs & Clothing Market

1.4 mi

2nd fl

Ecotourism Program

1.6 mi

In Jiuzhaigou County

Nuorilang Waterfall

2.1 mi

23 Bianbian Jie; 边边街23号

Star Cafe

2.5 mi

Zhangzha Town

Jiuzhaigou National Arts Center

4.3 mi

Zhangzha Town

Jiuzhaigou Natural Reserve

90.6 mi

Nearby

Jiuzhaigou National Park

1900 ft

Restaurants

TaiBaiLou

1100 ft

23 Bian Bian Jie

Reviews and Ratings <br />

Feedback from previous guests about their experience.

62%

loved the resort and would return for another relaxing stay

Clean and comfortable rooms

Great location near Jiuzhaigou Park

Weak service and language barriers

Poor quality breakfast options

6.2/10

Nice

Rooms

5.4

Location

9.0

Service

5.8

Dining

5.6

Melissa

United States of America, January 2025

6.8/10

My stay at the hotel was quite a mixed experience. While the location is fantastic, just a short walk to the park entrance, and the rooms are notably clean and comfortable, there were several issues that really dampened my visit. Service could use improvement, especially with language barriers and handling requests. Additionally, the dining options did not live up to expectations, particularly the breakfast offerings.

Rooms

7.0

The rooms were clean and comfortable, but the overall decor felt a bit dated.

Service

6.0

The staff was generally nice, but they struggled with English and were slow to address some concerns.

Location

9.0

The hotel is excellently situated, with easy access to restaurants and just a 10-minute walk to the Jiuzhaigou National Park entrance.

Dining

5.0

Dining was a letdown, especially the buffet breakfast which lacked variety and quality.

Facilities

7.0

The hotel amenities were decent, but improvements are needed, especially for internet access.

Clean and comfortable rooms

Weak service and language barriers

Bobby

United States of America, January 2025

5.8/10

This hotel has a great location close to the Jiuzhaigou Valley National Park, making it convenient for exploration. However, my experience was marred by various issues, including poorly maintained rooms and unhelpful service. The dining options were limited and not up to the standards one would expect from a higher-end hotel, leaving much to be desired.

Rooms

6.0

The rooms were okay but showed signs of wear. The carpet was worn and the overall appearance felt outdated, which affected comfort.

Service

5.0

The service was subpar and lacked the warmth I expected. Communication barriers were evident, and the staff seemed overwhelmed and uninterested in helping.

Location

9.0

The location is excellent, just a short drive and a brief walk to the Jiuzhaigou Valley National Park entrance, allowing easy access to the park's attractions.

Dining

5.0

Dining options were disappointing. The breakfast buffet had a limited selection and the quality was not impressive, failing to match expectations for a hotel of this caliber.

Facilities

5.0

Facilities like the pool were not well-maintained. The water was too cold for swimming, which further detracted from the experience.

Matt

United States of America, December 2024

5.8/10

The Sheraton Juizhaigou resort is conveniently located near the national park, making it an ideal choice for park visitors. While the reception staff were mostly friendly and helpful, the service could sometimes fall short of expectations. The rooms were quite outdated and lacked the cozy decor seen in other hotels. Dining options were a mixed bag, with some highlights but also substantial room for improvement.

Rooms

5.0

The rooms were spacious but felt outdated, with bland decor and some maintenance issues like a leaky sink.

Service

6.0

The reception staff were helpful, but some service aspects seemed lacking, and there were occasional lapses in cleanliness.

Location

9.0

The hotel is well-placed, just a short walk to Jiuzhaigou National Park, which is perfect for early visits.

Dining

5.0

While the food was decent, it didn’t quite meet the expectations set by other Sheraton locations, especially breakfast.

Facilities

5.0

The facilities felt limited and the pool area was underwhelming, not what I would expect from a resort.

Danny

United States of America, November 2024

7.2/10

While the hotel has a great location close to the national park, and the staff is genuinely helpful, there are some drawbacks, particularly regarding the room conditions and the dining experience. The rooms could use some updating, and the food options were somewhat repetitive. Overall, it's a decent place to stay if you're visiting the area, especially for convenience, but don't expect top-tier quality.

Rooms

6.0

The rooms were large and clean, but felt dated with older furniture and conventional design. Not spectacular, but functional for a short stay.

Service

8.0

The staff was genuinely helpful, managing to assist us even with limited English. Their effort to communicate was commendable.

Location

9.0

The location is excellent, just a short distance from Jiuzhai World Heritage park, making it easy to get an early start on your adventure.

Dining

6.0

Dining options were decent but became repetitive over days. The western and Chinese selections had variety but lacked excitement.

Facilities

7.0

The facilities were okay, but could use some improvement, especially considering the overall quality expected from a resort.

John

United States of America, November 2024

6.0/10

The hotel is in a fantastic location, just a short taxi ride from the Jiuzhaigou Park entrance, which makes it super convenient for park visits. Unfortunately, the rooms had some serious cleanliness issues, and the smoking smell was quite bothersome. While the dining options were decent, the breakfast didn't impress much. Overall, it has potential but needs significant improvements in maintenance and service.

Rooms

5.0

The rooms had numerous cleanliness issues, including unpleasant odors and dirty carpets, which really affected our overall experience.

Service

5.0

The service varied a lot; some staff members were helpful, while others seemed uninterested or struggled with English.

Location

9.0

The location is great, being only a few minutes from the park entrance, which allows for early morning visits to catch the unique scenery.

Dining

7.0

The restaurant offered a good variety of Chinese and Western dishes, but breakfast could use some improvement in quality and selection.